Repair Service For EVO II Series
Our team prides itself on excellent customer service and top-of-the-line products. That commitment extends fully into our repairs department.
We can get you back in the air quickly, and keep you up to date every step of the way.
This Repair Service is for repairs of Autel EVO II Series drones.
Ready to get back in the air?
HERE’S HOW IT WORKS
STEP 1: Purchase Repair Service
Click add to cart and check out as with any other item.
STEP 2: Send Us Your Drone
Once you’ve purchased the repair service, please pack and ship your drone and remote controller only in a standard shipping box. Sending your aircraft in an oversized case may incur additional return shipping costs. Also, please do not include batteries, chargers, or other accessories.
Please fill out and include the downloaded form in your box and ship to:
19850 Nordhoff Place
Chatsworth, CA 91311
STEP 3: Diagnosis & Estimate of Cost
Our knowledgeable and experienced technicians will diagnose your aircraft to understand what will be needed to repair your aircraft. Once they have a clear idea of the necessary parts, they will contact you to get approval to continue with the repair.
Don’t worry, labor is included in the original repair service purchase.
Our goal is to provide you and your drone with expert service while getting you back in the air as fast as possible. Excluding cameras/gimbals, most repairs can be completed with less than $400 in parts. In order to expedite your repair, we request a pre-approval in this amount. If the cost of necessary parts is less than $400, you will only be charged the lesser amount for the parts used. If the cost of necessary parts is greater than $400, a repair technician will contact you to discuss and approve before proceeding with the repair.
STEP 4: Physical Repair
Once you approve the parts for your repair, our techs will get to work repairing your drone!
STEP 5: Fine-Tuning & Testing
Before sending out your repaired drone, we make sure all of the firmware is updated and sensors are calibrated before taking your drone up for a thorough test flight to ensure your drone is in peak condition.
STEP 6: Return Shipping
Return shipping via UPS Ground (in the continental U.S.) is included in the repair service.* We will ship your drone back in a standard shipping box with custom foam to ensure your aircraft is as safe as possible on its way back to you.
* - Drones sent in oversized cases or "tough cases" may incur additional shipping charges.
Our team prides itself on excellent customer service and top-of-the-line products. That commitment extends fully into our repairs department.
We can get you back in the air quickly, and keep you up to date every step of the way.
This Repair Service is for repairs of Autel EVO II Series drones.
Ready to get back in the air?
HERE’S HOW IT WORKS
STEP 1: Purchase Repair Service
Click add to cart and check out as with any other item.
STEP 2: Send Us Your Drone
Once you’ve purchased the repair service, please pack and ship your drone and remote controller only in a standard shipping box. Sending your aircraft in an oversized case may incur additional return shipping costs. Also, please do not include batteries, chargers, or other accessories.
Please fill out and include the downloaded form in your box and ship to:
19850 Nordhoff Place
Chatsworth, CA 91311
STEP 3: Diagnosis & Estimate of Cost
Our knowledgeable and experienced technicians will diagnose your aircraft to understand what will be needed to repair your aircraft. Once they have a clear idea of the necessary parts, they will contact you to get approval to continue with the repair.
Don’t worry, labor is included in the original repair service purchase.
Our goal is to provide you and your drone with expert service while getting you back in the air as fast as possible. Excluding cameras/gimbals, most repairs can be completed with less than $400 in parts. In order to expedite your repair, we request a pre-approval in this amount. If the cost of necessary parts is less than $400, you will only be charged the lesser amount for the parts used. If the cost of necessary parts is greater than $400, a repair technician will contact you to discuss and approve before proceeding with the repair.
STEP 4: Physical Repair
Once you approve the parts for your repair, our techs will get to work repairing your drone!
STEP 5: Fine-Tuning & Testing
Before sending out your repaired drone, we make sure all of the firmware is updated and sensors are calibrated before taking your drone up for a thorough test flight to ensure your drone is in peak condition.
STEP 6: Return Shipping
Return shipping via UPS Ground (in the continental U.S.) is included in the repair service.* We will ship your drone back in a standard shipping box with custom foam to ensure your aircraft is as safe as possible on its way back to you.
* - Drones sent in oversized cases or "tough cases" may incur additional shipping charges.
| Image Transmission |
Max Signal Transmission Distance (No interference, No obstacles) |
| Wi-Fi Protocol | Wi-Fi Direct, Wi-Fi Display, 802.11a/b/g/n/ac Supports 2 x 2 MIMO Wi-Fi |
| Working Frequency | 2.400-2.4835 GHz 5.150-5.250 GHz 5.650-5.755 GHz 5.725-5.850 GHz 902-928 MHz |
| Battery | Capacity: 5800mAh Voltage: 11.55V Battery Type: Li-ion Battery Energy: 67 Wh Charging time: 120 minutes |
| Operating Time | ~3h (Max Brightness) ~4.5h (50% Brightness) |
| Internal Storage | 128GB |
| Video Output Port | HDMI Port |
| USB-A Voltage/Current | 5V/2A |
| Operating Environment Temp | -4°F to 104 °F |
| Storage Temperature | -4°F to 140°F (within a month) -4°F to 113°F (between one to three months) -4°F to 73°F (one year) |
| Charging Environment Temperature | 32°F to 104°F |
| Supported Aircraft |
EVO II Series |
| Satellite Positioning Module | GPS + GLONASS + Galileo |
| Dimensions | 303×190×87mm (with antenna folded) 303×273×87mm (with antenna unfolded) |
| Weight | 2.53 lbs (without protection case) 2.75 lbs (with protection case) |
Our team prides itself on excellent customer service and top-of-the-line products. That commitment extends fully into our repairs department.
We can get you back in the air quickly, and keep you up to date every step of the way.
This Repair Service is for repairs of Autel EVO II Series drones.
Ready to get back in the air?
HERE’S HOW IT WORKS
STEP 1: Purchase Repair Service
Click add to cart and check out as with any other item.
STEP 2: Send Us Your Drone
Once you’ve purchased the repair service, please pack and ship your drone and remote controller only in a standard shipping box. Sending your aircraft in an oversized case may incur additional return shipping costs. Also, please do not include batteries, chargers, or other accessories.
Please fill out and include the downloaded form in your box and ship to:
19850 Nordhoff Place
Chatsworth, CA 91311
STEP 3: Diagnosis & Estimate of Cost
Our knowledgeable and experienced technicians will diagnose your aircraft to understand what will be needed to repair your aircraft. Once they have a clear idea of the necessary parts, they will contact you to get approval to continue with the repair.
Don’t worry, labor is included in the original repair service purchase.
Our goal is to provide you and your drone with expert service while getting you back in the air as fast as possible. Excluding cameras/gimbals, most repairs can be completed with less than $400 in parts. In order to expedite your repair, we request a pre-approval in this amount. If the cost of necessary parts is less than $400, you will only be charged the lesser amount for the parts used. If the cost of necessary parts is greater than $400, a repair technician will contact you to discuss and approve before proceeding with the repair.
STEP 4: Physical Repair
Once you approve the parts for your repair, our techs will get to work repairing your drone!
STEP 5: Fine-Tuning & Testing
Before sending out your repaired drone, we make sure all of the firmware is updated and sensors are calibrated before taking your drone up for a thorough test flight to ensure your drone is in peak condition.
STEP 6: Return Shipping
Return shipping via UPS Ground (in the continental U.S.) is included in the repair service.* We will ship your drone back in a standard shipping box with custom foam to ensure your aircraft is as safe as possible on its way back to you.
* - Drones sent in oversized cases or "tough cases" may incur additional shipping charges.